Shipping policy

1.           Delivery, Shipping, and Transfer of Risk

1.1      Delivery is made to the address provided by the customer in Switzerland, Liechtenstein, or the EU. The customer is responsible for providing complete and accurate delivery information.

1.2      Transport and shipping costs are shown separately during the ordering process. The choice of shipping method and carrier is made by the Seller unless otherwise agreed.

1.3      Delivery times are communicated separately by the carrier once the goods have been handed over. Any information regarding delivery times is non‑binding unless expressly confirmed as binding.

1.4      Partial deliveries are permitted if reasonable for the customer. No additional shipping costs arise for the customer as a result.

1.5      Risk transfers to the customer as soon as the goods have been handed over to the carrier. For consumers in the EU, the risk transfers only upon physical receipt of the goods, in accordance with applicable consumer protection laws.

1.6      The customer must inspect the goods immediately upon receipt for completeness and any visible transport damage. Any transport damage must be reported to the Seller without delay, but no later than 48 hours after receipt of the goods, in writing. If no timely notification is made, the goods are deemed accepted with regard to obvious transport damage. Hidden defects must be reported immediately upon discovery.